Access to Credentials and Documentation

We welcome you and your team to our platform.
To facilitate a smooth integration process, we will grant backoffice access to the technical person on your team that you designate, with administrative permissions. This will allow you to manage access to credentials and documentation for designated team members effectively.
If you are accessing this for the first time, click on "Forgot Password" to receive an email that will guide you through setting up a password for access.

Environments

Depending on the status of your integration, you’ll need to use different staging environments.
To begin, you’ll have to visit the link depending on the environment you want to use.
DevelopmentFor development and testing purposes. Stability not guaranteed, not sensitive.
Visit
IntegrationPre-production environment for version validation previous to production. Stability not guaranteed, not sensitive.
Visit
ProductionStable productive environment, highly sensitive. There can exist different data centers depending on the service region.
Endpoints
DatamineReal-time read only copy of production for data extraction, highly sensitive.

User Roles

Depending on the status of your integration, you’ll need to use different staging environments.
We offer the following:
User - Admin
Grants full permissions over all client user accesses, including the production environment, without API access. Admins have comprehensive control over the system. Highly sensitive.
User - Developer
A backoffice-centric role without API access, allowing for access to documentation and user management functions. Developers can create all types of users but are limited to development (dev) and integration (int) environments.
User - Documentation
Designed for users requiring backoffice documentation access only. This role does not include API access but allows for consultation of all relevant documentation.
API - Server
Offers Server to Server API credentials, ensuring backend access with full root permissions over historical data. Highly sensitive.
API - Client
Offers Client to Server API credentials, specifically created for frontends or public use cases. If you are integrating our library (SDK), you should use these credentials in the configuration file (externUserId, user name and password)

Adding Users and Credential Creation

We ensure an agile and guided selection process. Our goal is to learn more about your talents and the potential growth we can achieve together as a team. Here are the main steps of our approach —keep in mind every process is unique and can have variations.
1
Access the Backoffice
Once you access the backoffice, you'll find the "List of Users".
credential
2
New user
Navigate to the "New User" module to add new members from your organization.
credential
3
Assign access
Assign user access based on various user roles. This feature allows for the creation of unique users and permissions tailored to each environment.
credential

Contact us

Have questions?

If you have any questions or need further assistance, please do not hesitate to contact us. We're here to ensure your onboarding process is seamless and successful.
Send us an email to support@mediktor.com
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