The AI Healthcare Navigation Platform

Mediktor for Health Insurers

AI-based healthcare assistance for your members 24/7. Achieve cost savings and resource optimisation by directing your clients to the best service only when needed.

Our Results

Success by numbers

54%
of Cases Resolved
Patients needed no further assistance after using Mediktor
95 NPS
Patient Satisfaction
Leverage a consistently high-rated solution
What you can achieve with Mediktor
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Increase cost savings

Reduce over half of in-person visits with AI-based empathy-driven assistance.

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Provide on-demand administrative support

Employ Mediktor for initial member interaction and solve their consultations only with AI.

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Improve member experience

Increase customer satisfaction and loyalty with a consistently high-rated solution.

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Optimise your providers' time

Improve visit efficiency with AI-based solutions, reducing saturation and waiting times.

Our Videos

Real stories, real impact

Discover how Mediktor is making a real difference for healthcare providers. Explore our customer experiences and see success in action.

How Sanitas (BUPA) Uses Mediktor to Guide Patients to the Right Service
Sanitas (BUPA) required a solution to assist customers in finding the right specialist and avoiding unnecessary doctor visits. Mediktor was tailored to provide accurate guidance based on Sanitas’s business needs, and the results were impressive.

Our Services

Shape your platform

With Mediktor, patients can receive guidance at every stage of their care journey and professionals can rely on a decision support tool. Choose the services that meet your needs and customise your platform.
Patient Facing
Front Door
Improve patients' first interaction with user-friendly assistance, providing on-demand support for administrative tasks.
AI Triage
Evaluation and guidance for members at the first sign of symptoms. Enhance cost savings and patient satisfaction by directing members to the right level of care with an AI-based assistant.
Explore demo
Professional Facing
Call Centre
Support agents with Mediktor+ for patient assistance by phone. Empower call centre staff and solve cases with a hybrid care model.
Explore demo
Add-ons
Mayo Clinic Content
World-class content for your patients. Provide your clients with access to high-quality, safe medical content.
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Analytics
Tracking impact with real-time data and insights. Learn more about your users from in-depth insights and offer a personalized experience.
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Choose your avatar

Build stronger relationships with your patients

Improve digital patient interactions with a human-like avatar, achieving 3 times more accurate responses.

Success Cases

Download and read our inspiring customer stories

Learn how our solutions have empowered businesses to achieve remarkable results. Explore real-world examples of success and innovation.

Testimonials

Our motivation

  • "In Germany,…

    — Somesh Chandra Chief Health Officer - European Markets

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Barcelona
Address
Sant Antoni Maria Claret st., 167 08025 Barcelona, Spain
Phone number
+34 93 211 16 66
New York
Address
370 Jay St. Fl. 7 Brooklyn, NY 11201, USA
Phone number
+1 (646) 280-0882
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