Our story

How it all started

Over a decade ago, two longtime friends had the initial idea and vision for Mediktor. Drawing upon their respective fields of expertise, Dr. Oscar García-Esquirol, an intensive care specialist, and Cristian Pascual, an industrial engineer, decided to create what would later become the most advanced AI medical chatbot for triage and pre-diagnosis.

The goal was to design an intuitive and safe tool that allowed patients to evaluate their symptoms anywhere, at any time, helping them make the most appropriate decisions regarding their next steps. The software would improve healthcare access worldwide, benefiting patients and professionals alike.

To lay the foundations of what is now Mediktor's sophisticated algorithm, a multidisciplinary team came together, starting with the current CTO, Roger Forcada. Step by step, through constant improvements and software enhancements, Mediktor now serves millions of people and has successfully closed deals with companies in countries all over the world.

Mediktor has been steadily expanding its impact and influence. After acquiring Sensely, Mediktor is now an all-in-one platform that combines advanced AI-based symptom assessment with empathy-driven virtual assistance. With a focus on innovation and excellence, it has emerged as a leader in the field, gaining recognition for its groundbreaking approach.

Mission

Mediktor simplifies patient management with an all-in-one platform. Our innovative technology is improving access to care for all, transforming the way users connect with organisations such as hospitals, health insurers, pharma, public health and governments.

Vision

Mediktor aims to improve access to healthcare worldwide and be the best healthcare solution for AI-based triage and pre-diagnosis.

Values

Empathy

Disruption

Versatility

Trust

Equity

Empathy

We strive to improve digital interactions with patients through natural, human-like conversations. Our goal is to be the user's personal healthcare assistant, providing safe and helpful care guidance while addressing their specific needs and concerns.

Our product

What we offer

Mediktor is an empathy-driven AI healthcare assistant that supports users throughout their care journey. With a sophisticated AI engine and custom avatars, it facilitates natural, engaging conversations in multiple languages. Complemented by content from Mayo Clinic, Mediktor empowers patients with a comprehensive platform that enables more efficient care navigation. Mediktor's customers include health insurers, healthcare providers, government and public health organizations, and pharmaceutical companies.

Mediktor is a solution adaptable to multiple business needs

Health Insurers

Healthcare Providers

Pharma Industry

Public Health and Governments

Our technology

What sets us apart

Mediktor uses cutting-edge technologies to support users effectively throughout their care journey.

Mediktor created its powerful artificial intelligence engine from the ground up. Our AI assists patients and guides them through a series of questions to arrive at a list of personalised recommendations and possible diagnoses.

Machine Learning

Thanks to machine learning, Mediktor offers a highly personalized experience to users. We leverage this technology to extract key information and learn from every piece of user input during symptom evaluations.

NLP

Natural Language Processing technology allows users to converse naturally with the chatbot and express themselves in their own words, even if those words are misspelled. At Mediktor, our medical experts are constantly updating our synonym dictionary, increasing and improving the understanding of the users’ input.

Avatars

At Mediktor, avatars provide a human-like interface that enhances user engagement and fosters empathy during interactions. Acting as brand ambassadors, they guide patients through the care journey with an interactive experience. You can choose from a library of avatars, personalize one so that it aligns with your brand, or even create your own custom avatar for a unique experience.

Our milestones

The journey that brought us here

2011

Cristian Pascual & Oscar Garcia-Esquirol founded Teckel Medical.

Roger Forcada, first team member and creator of Mediktor's AI.

Oscar García-Esquirol creates Mediktor's database, relating questions with diseases

2011

2014

2016

2017

2018

2019

2021

2022

2023

2024